Billing Clerk / Admin Support

Purcell Tire & Rubber Company•Monroe, WA

About The Position

The Billing Clerk / Admin Support role performs administrative duties to support store operations and assists with the sale of automotive services, tires, and tire services while providing an exceptional customer experience. The position is considered safety-sensitive because impairment could present a substantial risk of death to the employee or customers. Final candidates are screened for non-psychoactive cannabis metabolites, and offers may be rescinded for a positive result. After hiring, employees may be subject to random, reasonable-suspicion, and post-accident screening; positive results may lead to immediate termination under company policies.

Requirements

  • Ability to pass a pre-employment background check and drug screen.
  • Proficiency in Microsoft Office.
  • Exceptional organizational skills.
  • Strong verbal and written communication skills.
  • Aptitude for problem solving.
  • Willingness to work without direct supervision.
  • Dedicated and reliable self-starter who enjoys working in a team environment.

Nice To Haves

  • Valid driver's license preferred.
  • Two to three years of previous clerical or administrative experience preferred.
  • Prior tire sales experience is a plus.

Responsibilities

  • Commit to continual improvement, training, and professional growth.
  • Provide high-level customer service by phone and in person.
  • Handle incoming inquiries, concerns, and complaints.
  • Accurately enter and monitor daily sales and invoicing activities.
  • Handle daily cash, credit, national account, and fleet transactions.
  • Handle purchase orders, billing, credit, and collections.
  • Perform routine cleaning and maintenance of the work area as assigned.
  • Look for opportunities to improve products and services.
  • Accept stretch assignments.
  • Perform other essential and non-essential duties as assigned by management.

Benefits

  • Paid training and development.
  • Performance incentives and bonuses.
  • Affordable medical, dental, and vision coverage.
  • PTO after 90 days.
  • Employee discounts.
  • Employee referral program.
  • Employee assistance programs.
  • Flexible and health savings accounts.
  • Prescription program.
  • Short-term and long-term disability.
  • Free group life and AD&D insurance policy.
  • 401(k) with company match.
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