Billing Clerk / Clerical Support

Purcell Tire & Rubber Company•Casa Grande, AZ

About The Position

Purcell Tire and Service Centers is hiring a full-time Billing Clerk to perform administrative duties related to store operations and help sell automotive services, tires, and tire services while providing exceptional customer service. The role handles billing and sales transactions, customer inquiries, and other clerical support, and includes routine cleaning and maintenance of the work area as assigned. The position requires passing a pre-employment background check and drug screen. Purcell Tire tests for THC and other drugs under applicable state safety-sensitive exceptions, citing the safety-sensitive nature of the work and the risks associated with improper tire installation or failure to convey safety-related mechanical concerns to customers.

Requirements

  • Dedicated and reliable self-starter.
  • Enjoy working in a team environment.
  • Proficient in Microsoft Office.
  • Exceptional organizational skills.
  • Strong verbal and written communication skills.
  • Aptitude for problem-solving.
  • Willingness to work without direct supervision.
  • Ability to pass a pre-employment background check and drug screen.

Nice To Haves

  • Valid driver's license preferred.
  • Two to three years of previous clerical or administrative experience preferred.
  • Prior tire sales experience is a plus.

Responsibilities

  • Provide high-level customer service by phone and in person.
  • Handle incoming inquiries, concerns, and complaints.
  • Accurately enter and monitor daily sales and invoicing activities.
  • Handle daily cash, credit, national account, and fleet transactions.
  • Handle purchase orders, billing, credit, and collections.
  • Perform routine cleaning and maintenance of the work area as assigned.
  • Commit to continual improvement, training, and professional growth.
  • Look for opportunities to improve products and services.
  • Accept stretch assignments.
  • Perform other essential and non-essential duties as assigned by management.
  • Help sell automotive services, tires, and tire services.

Benefits

  • Paid training and development.
  • Performance incentives and bonuses.
  • Affordable medical, dental, and vision coverage.
  • Paid time off after 90 days.
  • Employee discounts.
  • Employee referral program.
  • Employee assistance programs.
  • Flexible spending and health savings accounts.
  • Prescription program.
  • Short-term and long-term disability.
  • Free group life and AD&D insurance policy.
  • 401(k) with company match.
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