Box Office Ticket Seller

City of Peoria, Arizona • Peoria, AZ

1d • Onsite

About The Position

The Box Office Ticket Seller provides customer service at Peoria Sports Complex events by selling and distributing tickets on the day of the game. This part-time, seasonal position runs from January through March, with most work hours in March for Spring Training. There may also be opportunities to work at other Sports Complex events throughout the year.

The position processes in-person and phone ticket sales for Mariners and Padres Spring Training games and other events at the Peoria Sports Complex. It assists patrons with customer service, ticket exchanges and relocation, third-party ticket issues, and access to tickets through the MLB Ballpark app. The seller also prints and verifies tickets for phone and internet orders, prepares daily cash balance reports, answers incoming calls about upcoming events, and performs related duties as assigned.

The role requires a flexible schedule, including nights, weekends, and holidays. The full job description, work environment, and physical demands are available through a link in the posting.

Requirements

• Advanced computer skills.
• Strong problem-solving skills, including listening to customers, identifying issues, and resolving them calmly and helpfully.
• Strong customer service skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

• Previous customer service, computer, cash handling, and balancing experience is preferred.
• Strong work availability during the annual Spring Training season, January through March, is preferred.

Responsibilities

• Process in-person and phone ticket sales for Mariners and Padres Spring Training games and other events at the Peoria Sports Complex.
• Assist customers with service, ticket exchanges, and relocation issues.
• Troubleshoot ticket issues for patrons who purchased from third-party sellers.
• Assist customers with accessing tickets through the MLB Ballpark app.
• Print and verify tickets for orders purchased by phone and internet.
• Prepare daily cash balance reports for end-of-day balancing.
• Answer incoming calls and provide information about upcoming events.
• Perform related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed