Box Office Ticket Seller

City of Peoria, Arizona • Peoria, AZ

9h

About The Position

The Box Office Ticket Seller provides customer service at Peoria Sports Complex events by selling and distributing tickets on the day of the event. This part-time, seasonal position runs from January through March, with most work hours occurring in March during Spring Training. There may also be opportunities to work at other Sports Complex events throughout the year. The hourly rate is $15.54.

Requirements

• Strong customer service skills.
• Advanced computer skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Strong problem-solving skills, including listening, identifying issues, and resolving them in a calm and friendly manner.

Nice To Haves

• Previous customer service, computer, cash handling, and balancing experience.
• Strong availability during the annual Spring Training season from January through March.

Responsibilities

• Process in-person and phone ticket sales for Mariners and Padres Spring Training games and other events hosted at Peoria Sports Complex.
• Assist customers with service, ticket exchanges, and seat relocation issues.
• Troubleshoot ticket issues for patrons who purchased tickets from third-party sellers.
• Help customers access tickets through the MLB Ballpark app.
• Print and verify tickets for orders purchased by phone and online.
• Prepare daily cash balance reports and balance funds at the end of the day.
• Answer incoming calls and provide information about upcoming events.
• Perform related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed