Boutique Facilitator

CHANEL•Dallas, TX
•$25 - $28•Onsite

About The Position

CHANEL is seeking a Boutique Facilitator to provide high standards of service and support operations across the boutique. This multifunctional generalist role assists sales associates and other boutique teams to maximize client-facing time and supports all areas as needed. The role includes welcoming and hosting clients, providing sales and service support, assisting with inventory and shipments, packaging, register and cash processes, and administrative tasks. It requires an in-store presence to help open and close the boutique, receive inventory, and ship products in support of sales and client service.

Requirements

  • At least 1 year of related experience.
  • At least a high school diploma.
  • Able to lift 15 lbs.
  • Able to work a flexible schedule that includes late nights, weekends, and some holidays.
  • Ability to thrive in a team environment and work collaboratively.
  • Understanding of and passion for client experience.
  • Excellent communication skills.
  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
  • Curiosity and desire to learn and grow professionally within CHANEL.

Nice To Haves

  • Foreign language skills.

Responsibilities

  • Deliver exceptional customer service according to CHANEL’s service mantra, including welcoming and greeting clients and hosting.
  • Act as a brand ambassador by providing continuous sales and service support.
  • Support the Operations team with incoming and outgoing shipments, inventory cycle counts, and daily re-ticketing.
  • Assist Fashion Advisors with packaging.
  • Support opening and closing registers and assist with cash and deposits.
  • Answer phone calls and handle administrative responsibilities to help resolve client issues promptly and professionally.
  • Maintain an in-store presence to facilitate boutique opening and closing, inventory receiving, and product shipping.

Benefits

  • Paid time off for wellbeing and a Wellbeing fund.
  • Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com membership.
  • Paid vacation, holidays, sick days, and volunteer days.
  • 401(k) and other incentives.
  • Medical, dental, and vision coverage; virtual care; One Medical; flexible spending accounts; a health savings account; and an Employee Assistance Program.
  • Life insurance, accidental death and dismemberment coverage, short- and long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
  • Employee Resource Groups and career and leadership development programs, coaching, and learning opportunities.
  • Annual time off to volunteer through CHANEL Community and matching of employee donations to select charitable organizations.
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