Boutique Facilitator, Host Palm Beach
About The Position
CHANEL is seeking a Boutique Facilitator to provide high standards of service and support operations throughout the boutique. This multifunctional generalist role is trained across boutique activities and assists sales associates and other teams so they can maximize client-facing time. The position includes welcoming and hosting clients, supporting sales and service, assisting with inventory and shipments, packaging, register operations, and administrative tasks. It requires in-store presence to help open and close the boutique, receive inventory, and ship products to support sales and client service.
Requirements
- At least 1 year of related experience.
- At least a high school diploma.
- Ability to lift 15 lbs.
- Flexible schedule, including the ability to work late nights, weekends, and some holidays.
- Ability to thrive in a team environment and work collaboratively.
- Understanding of and passion for client experience.
- Excellent communication skills.
Nice To Haves
- Foreign language skills are preferred but not required.
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
- Curiosity and desire to learn and grow professionally within the world of CHANEL.
Responsibilities
- Deliver exceptional customer service according to CHANEL’s service mantra, including welcoming, greeting, and hosting clients.
- Serve as a brand ambassador by providing ongoing sales and service support.
- Support incoming and outgoing shipment processes, inventory cycle counts, and daily re-ticketing.
- Assist Fashion Advisors with packaging.
- Support opening and closing registers and assist with cash and deposits.
- Handle administrative responsibilities, including answering phone calls and helping resolve client issues promptly and professionally.
- Support boutique opening and closing, inventory receiving, and product shipping through in-store presence.
Benefits
- Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
- Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com Membership.
- Paid vacation, holidays, sick days, and volunteer days.
- 401(k) and other incentives.
- Healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, flexible spending accounts, a health savings account, and an employee assistance program.
- Life insurance, accidental death and dismemberment coverage, short-term disability, long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
- Employees are encouraged to take annual time off to volunteer through CHANEL Community, and CHANEL matches employee donations to select charitable organizations.
- Career development support, including onboarding, leadership programs, coaching, and online and live learning.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
