Boutique Facilitator, Crystals

Chanel•Las Vegas, NV

9d•Onsite

About The Position

CHANEL is seeking a Boutique Facilitator passionate about providing the highest standards of service. This multifaceted generalist support role is trained across Boutique activities and helps the Boutique operate successfully by supporting sales associates and maximizing their client-facing time. The role supports all areas of the Boutique as needed, including client service, sales and service support, operations, inventory, packaging, register activity, and administrative responsibilities. The position requires an in-store presence to facilitate opening and closing the Boutique, receiving inventory, and shipping products to support sales and optimal client service. The anticipated hourly rate is $24.70 to $28.00. Base salary is one component of total compensation; additional compensation, benefits, and perks may also be included. CHANEL describes an inclusive work culture focused on personal growth, collective progress, and helping employees understand the brand, business, and motivations. The company also describes programs and commitments related to diversity and inclusion, community engagement, sustainability, arts and culture, Fondation CHANEL, and career and leadership development.

Requirements

Minimum one year of related experience.
Minimum high school diploma.
Ability to lift 15 pounds.
Ability to work collaboratively and thrive in a team environment.
Understanding of and passion for client experience.
Excellent communication skills.
Flexible schedule, including ability to work late nights, weekends, and some holidays.
Ability to work in-store to support Boutique opening and closing, inventory receiving, and product shipping.

Nice To Haves

Foreign language skills are preferred but not required.
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
Curiosity and desire to learn and grow professionally within the world of CHANEL.

Responsibilities

Deliver exceptional customer service in keeping with CHANEL’s service mantra, including welcoming and greeting clients and hosting.
Act as a brand ambassador by providing ongoing sales and service support.
Support the Operations team with incoming and outgoing shipments, inventory cycle counts, and daily re-ticketing.
Assist with packaging for Fashion Advisors.
Support opening and closing registers and assist with cash and deposits.
Handle administrative responsibilities, including answering phone calls and helping resolve client issues promptly and professionally.
Support opening and closing the Boutique, receiving inventory, and shipping products to support sales and client service.
Support the Boutique and sales associates across functional areas as needed.

Benefits

Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com Membership.
Paid time off policies including vacation, holiday, sick, and volunteer days.
401(k) and other incentives.
Healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Program.
Life insurance, Accidental Death & Dismemberment, Short Term Disability, and Long Term Disability.
Health Advocate and International Business Travel Accident & Medical coverage.
Commuter Transit & Parking benefits.
Employees are encouraged to take time off annually to volunteer through CHANEL Community.
CHANEL matches employee donations to select charitable organizations.
Career and leadership development support, including onboarding, leadership programs, coaching, and online and live classes.