Boutique Facilitator, Saks Beverly Hills

Chanel • Beverly Hills, CA

5d • Onsite

About The Position

CHANEL is seeking a Boutique Facilitator to provide high standards of service and support activities across the boutique. This multifunctional generalist role supports sales associates and boutique operations, helping maximize client-facing time and contributing to a seamless client experience. The role requires in-store presence to support opening and closing, inventory receiving, and product shipping. The anticipated hourly rate is $24.70–$28.03. The position is based at Saks Beverly Hills.

Requirements

• Minimum 1 year of related experience.
• Minimum high school diploma.
• Able to lift 15 lbs.
• Flexible schedule, including availability for late nights, weekends, and some holidays.
• Ability to thrive and collaborate in a team environment.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Passion for CHANEL, its history and product offerings, and its commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally.

Nice To Haves

• Foreign language skills are preferred but not required.

Responsibilities

• Accurately process sales, receipts, refunds, and customer credits.
• Provide ongoing sales and service support as a brand ambassador.
• Support incoming and outgoing shipments, inventory cycle counts, and daily re-ticketing.
• Assist Fashion Advisors with packaging and prepare merchandise by bagging, boxing, wrapping, or gift wrapping it to CHANEL standards.
• Support opening and closing registers and handle cash and deposits.
• Oversee check refund procedures.
• Explain policies and transaction documents to clients as needed.
• Support accurate and complete client data capture.
• Answer phone calls and handle administrative responsibilities to resolve client issues promptly and professionally.
• Be present in the boutique to facilitate opening and closing, receive inventory, and ship products to support sales and client service.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com Membership.
• Paid vacation, holidays, sick days, and volunteer days.
• 401(k) and other incentives.
• Medical, dental, vision, virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, short-term disability, long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking.
• Employees are encouraged to take annual time off to volunteer through CHANEL Community; CHANEL matches employee donations to select charitable organizations.
• In-house onboarding and leadership development, coaching, and online and live career-development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED