Boutique Facilitator, Waikiki

Chanel•Honolulu, HI

8d•Onsite

About The Position

The Boutique Facilitator is a multifunctional, generalist support role that helps the boutique maximize client-facing time and supports all areas of boutique operations as needed. The role is trained across boutique activities and assists sales associates, Fashion Advisors, and the Operations team while contributing to exceptional client service. It requires an in-store presence to support opening and closing the boutique, receiving inventory, and shipping products to support sales and optimal client service.

Requirements

At least 1 year of related experience.
At least a high school diploma.
Ability to thrive in a team environment and work collaboratively.
Understanding of and passion for client experience.
Excellent communication skills.
Ability to lift 15 lbs.
Flexible schedule, including availability for late nights, weekends, and some holidays.
In-store presence to facilitate boutique opening and closing, inventory receiving, and product shipping.

Nice To Haves

Foreign language skills are preferred but not required.
Passion for CHANEL, its history and product offerings, and its commitment to social and cultural initiatives.
Curiosity and desire to learn and grow professionally within CHANEL.

Responsibilities

Deliver exceptional customer service according to CHANEL’s service mantra, including welcoming and greeting clients and hosting.
Act as a brand ambassador by providing ongoing sales and service support.
Support incoming and outgoing shipment processes, inventory cycle counts, and daily re-ticketing.
Assist Fashion Advisors with packaging.
Support opening and closing registers and assist with cash handling and deposits.
Perform administrative duties, including answering phone calls and ensuring client issues are resolved promptly and professionally.
Support opening and closing the boutique, receiving inventory, and shipping products.

Benefits

Wellbeing resources, including dedicated paid time off for wellbeing and a Wellbeing fund.
Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com membership.
Paid time off, including vacation, holiday, sick, and volunteer days.
401(k) and other incentives.
Healthcare offerings, including medical, dental, vision, virtual care, One Medical, flexible spending accounts, a health savings account, and an employee assistance program.
Life insurance, accidental death and dismemberment coverage, short-term disability, and long-term disability.
Health Advocate services, international business travel accident and medical coverage, and commuter transit and parking benefits.
Employees are encouraged to take annual time off to volunteer through CHANEL Community.
CHANEL matches employee donations to select charitable organizations.
In-house onboarding and career and leadership development programs, coaching, and online and live classes.