Boutique Facilitator, Crystals

CHANEL•Las Vegas, NV
•$25 - $28•Onsite

About The Position

The Boutique Facilitator is a multifunctional, generalist support role that helps the boutique maximize client-facing time and supports all areas of boutique operations as needed. The role provides high-standard client service and sales support, and the employee will be trained to work across boutique activities. The position requires in-store presence to facilitate boutique opening and closing, receive inventory, and ship products to support sales and optimal client service.

Requirements

  • At least 1 year of related experience.
  • At least a high school diploma.
  • Ability to lift 15 lbs.
  • Ability to work a flexible schedule, including late nights, weekends, and some holidays.
  • Ability to thrive and collaborate in a team environment.
  • Understanding of and passion for client experience.
  • Excellent communication skills.
  • Passion for CHANEL, its history and product offerings, and its commitment to social and cultural initiatives.
  • Curiosity and desire to learn and grow professionally within CHANEL.

Nice To Haves

  • Foreign language skills are preferred but not required.

Responsibilities

  • Deliver exceptional customer service in accordance with CHANEL’s service mantra, including welcoming and greeting clients and hosting.
  • Serve as a brand ambassador by providing continuous sales and service support.
  • Support the Operations team with incoming and outgoing shipments, inventory cycle counts, and daily re-ticketing.
  • Assist and support Fashion Advisors with packaging.
  • Support register opening and closing and assist with cash handling and deposits.
  • Answer phone calls and handle administrative responsibilities to help resolve client issues promptly and professionally.
  • Facilitate boutique opening and closing, inventory receiving, and product shipping through an in-store presence.

Benefits

  • Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
  • Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com Membership.
  • Paid vacation, holiday, sick, and volunteer days.
  • 401(k) and other incentives.
  • Healthcare offerings, including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, a Health Savings Account, and an Employee Assistance Program.
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
  • Employees are encouraged to take annual time off to volunteer through CHANEL Community, and CHANEL matches employee donations to select charitable organizations.
  • In-house onboarding and career and leadership development programs, coaching, and online and live classes.
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