Boutique Facilitator, Waikiki

CHANEL • Honolulu, HI

10d • $25 - $29 • Onsite

About The Position

The Boutique Facilitator is a multifunctional, generalist support role that helps the boutique maximize client-facing time and supports sales associates and other boutique functions as needed. The role requires providing high standards of service and training across boutique activities, while supporting daily operations and contributing to a meaningful, inclusive client experience. The position requires an in-store presence for opening and closing the boutique, receiving inventory, and shipping products to support sales and optimal client service. The role is based in Waikiki and requires a flexible schedule, including late nights, weekends, and some holidays.

Requirements

• At least 1 year of related experience.
• At least a high school diploma.
• Ability to thrive in a team environment and work collaboratively.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within CHANEL.
• Ability to lift 15 lbs.
• Flexible schedule with availability to work late nights, weekends, and some holidays.

Nice To Haves

• Foreign language skills are preferred but not required.

Responsibilities

• Deliver exceptional customer service according to CHANEL’s service mantra, including welcoming, greeting, and hosting clients.
• Serve as a brand ambassador by providing ongoing sales and service support.
• Support incoming and outgoing shipment processes, inventory cycle counts, and daily re-ticketing.
• Assist Fashion Advisors with packaging.
• Support opening and closing registers and assist with cash and deposits.
• Handle administrative responsibilities, including answering phone calls and ensuring client issues are resolved promptly and professionally.
• Support boutique opening and closing, inventory receiving, and product shipping to help ensure optimal client service.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com membership.
• Paid vacation, holiday, sick, and volunteer days.
• 401(k) and other incentives.
• Healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts for health care and dependent care, a Health Savings Account, and an Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and commuter transit and parking benefits.
• Employee Resource Groups.
• Annual volunteer time through CHANEL Community and matching donations to select charitable organizations.
• Career development programs, coaching, and online and live classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED