Boutique Facilitator

Chanel • Dallas, TX

1d • Onsite

About The Position

The Boutique Facilitator is a multifunctional, generalist support role that assists sales associates and the boutique in maximizing client-facing time. The role supports all areas of boutique operations as needed and is trained across boutique activities. It requires in-store presence to facilitate opening and closing, receive inventory, and ship products in support of sales and optimal client service.

The position focuses on providing high standards of service and a meaningful, inclusive client experience. The facilitator welcomes and hosts clients, supports sales and service, assists with inventory and shipments, helps Fashion Advisors with packaging, supports register operations and cash handling, and performs administrative duties such as answering phone calls and resolving client issues promptly and professionally.

Requirements

• At least 1 year of related experience.
• Minimum high school diploma.
• Ability to lift 15 lbs.
• Flexible schedule with availability to work late nights, weekends, and some holidays.
• Ability to thrive in a team environment and collaborate effectively.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally.

Nice To Haves

• Foreign language skills are preferred but not required.

Responsibilities

• Welcome, greet, and host clients while delivering exceptional service based on CHANEL’s service mantra.
• Provide ongoing sales and service support as a brand ambassador.
• Support incoming and outgoing shipment processes, inventory cycle counts, and daily re-ticketing.
• Assist Fashion Advisors with packaging.
• Support opening and closing registers and assist with cash handling and deposits.
• Answer phone calls and carry out administrative responsibilities to ensure client issues are resolved promptly and professionally.
• Support boutique opening and closing, inventory receiving, and product shipping.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com membership.
• Paid vacation, holidays, sick days, and volunteer days.
• 401(k) and other incentives.
• Medical, dental, and vision coverage; virtual care; One Medical; flexible spending accounts; health savings account; and employee assistance program.
• Life insurance, accidental death and dismemberment coverage, short- and long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
• Employees are encouraged to take annual time off to volunteer through CHANEL Community; CHANEL matches employee donations to select charitable organizations.
• In-house onboarding, leadership development programs, coaching, and online and live career-development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED