BOSS Fulfillment Associate - Full Time

Bass Pro Shops • Richfield, WI

3d

About The Position

The BOSS (Buy Online Ship from Store) Fulfillment Associate helps improve the customer shopping experience by using inventory across retail locations to fill orders. The role involves receiving and inspecting merchandise, sorting and picking products, packing orders for shipment to direct customers or retail stores, and loading or unloading merchandise as needed. Merchandise must be handled to preserve its quality and presentation. Associates may spend most of their time in one back-room function but should be able to work across multiple functions as needed. During store hours, the role may also include helping customers find merchandise and make purchasing decisions. Work is performed under general supervision using established procedures, with occasional independent judgment to resolve problems and recommendations for improving work procedures, policies, and practices.

Requirements

• High school diploma.
• 0–2 years of experience.
• Ability to follow through on order processing, including properly closing orders in the BOSS system.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to read label descriptions and stock merchandise by UPC codes.
• Able to lift up to 50 pounds and stand for extended periods.
• Able to operate receiving equipment.
• Able to constantly stand and/or walk during the shift and repeat motions involving the wrists, hands, and/or fingers.
• Able to occasionally use ladders, stairs, or ramps; communicate to exchange information; operate machinery and/or power tools; work in confined spaces, low or high temperatures, outdoor elements, and noisy environments.
• Able to occasionally move and lift objects up to 100 pounds or more with a team lift as needed.

Responsibilities

• Receive and inspect merchandise; fill, sort, pick, and pack orders using suitable containers and packaging.
• Sort merchandise into order groupings and apply designated shipping labels.
• Visually inspect products for quality and presentation before shipment.
• Fill retail and direct customer orders by matching merchandise to order details and pulling products from designated stock locations.
• Move merchandise between warehouse locations using authorized material-handling equipment or manually load and unload trailers.
• Maintain housekeeping and cleanliness and follow safe-work procedures.
• Attend mandatory training and in-services, including orientation, safety, and job-skills training.
• Assist customers with finding merchandise and making purchasing decisions when working on the sales floor during store hours.
• Communicate issues or needs affecting job execution, including short picks, out-of-stocks, on-hand counts, and supplies.
• Process orders through to proper closure in the BOSS system.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental insurance.
• Vision insurance.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED