BOSS Fulfillment Associate
About The Position
The BOSS (Buy Online Ship from Store) Fulfillment Outfitter supports customers by fulfilling orders using inventory from retail locations. The role involves receiving and inspecting merchandise; picking, sorting, packing, and loading orders for shipment to customers or retail stores; and handling products in ways that preserve their quality and appearance. Associates may spend most of their time in one back-room function but are expected to understand and move among multiple functions as needed. During store hours, the associate may also help customers find merchandise and make buying decisions. Work is performed under general supervision using established procedures, with occasional independent judgment to resolve problems and recommendations for improving procedures, policies, or practices.
Requirements
- High school diploma.
- 0–2 years of experience.
- Ability to follow through on order processing, including properly closing orders in the BOSS system.
- Ability to establish and maintain effective working relationships with management, coworkers, and customers.
- Ability to read label descriptions and stock merchandise by UPC codes.
- Ability to lift up to 50 pounds and stand for extended periods.
- Ability to operate receiving equipment.
Responsibilities
- Receive and inspect merchandise and perform back-room order fulfillment tasks.
- Sort merchandise into order groupings and pack it in appropriate containers, cartons, or packaging for shipment.
- Apply designated labels and visually inspect products for quality and presentation.
- Fill retail and direct-customer orders by inspecting and matching merchandise to orders, then pulling items from designated stock locations and placing them in proper containers.
- Move merchandise among warehouse locations using authorized material-handling equipment or manually load and unload trailers.
- Maintain housekeeping and cleanliness and follow procedures for a safe work environment.
- Attend mandatory training and in-services, including orientation, safety, and job-skills training.
- Assist customers on the sales floor with finding merchandise and making buying decisions during store hours.
- Communicate issues or needs affecting job execution, including short picks, out-of-stocks, on-hand counts, and supplies.
- Follow order processing through to properly closing orders in the BOSS system.
Benefits
- Retail merchandise, restaurant, resort, and conservation-attraction discounts
- Medical benefits
- Dental benefits
- Vision benefits
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401(k) retirement savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
