Boss Fulfillment Outfitter

Bass Pro Shops • Sevierville, TN

4d

About The Position

BOSS (Buy Online Ship from Store) improves the shopping experience by accessing inventory across retail locations to find products for customers. The BOSS Fulfillment Outfitter must be familiar with the products sold and is responsible for filling BOSS orders, sorting, picking, packing, and loading merchandise for shipment to direct customers and retail stores as needed. Merchandise must be handled to maintain its quality and appearance for customers.

The role performs multiple back-room retail store functions, including receiving and inspecting merchandise, filling orders, and sorting and packing merchandise in appropriate packaging. The employee may spend most of their time in one area but should be able to work across multiple functions as needed. Duties also include assisting customers on the sales floor during store hours, maintaining a safe and clean work environment, attending mandatory training, and communicating issues that affect job execution.

Requirements

• High school diploma.
• 0–2 years of experience.
• Ability to follow through on order processing, including properly closing orders in the BOSS system.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to read label descriptions and stock merchandise by UPC codes.
• Able to lift up to 50 pounds and stand for extended periods.
• Able to operate receiving equipment.
• Able to stand and/or walk constantly during the shift and repeatedly move wrists, hands, and/or fingers.
• Able to occasionally use ladders, stairs, or ramps; communicate with others; operate machinery and/or power tools; work in tight or confined spaces, low or high temperatures, outdoor elements, and noisy environments.
• Able to constantly move and lift objects up to 20 pounds and occasionally move and lift objects up to 100 pounds or more, using a team lift as needed.

Responsibilities

• Receive and inspect merchandise; fill orders; and sort and pack merchandise using appropriate packaging.
• Sort merchandise into order groupings and pack it in suitable containers or cartons for shipment.
• Apply designated labels and visually inspect products for quality and presentation.
• Fill retail and direct customer orders by inspecting and matching merchandise to orders and pulling items from designated stock locations.
• Move merchandise among warehouse locations using authorized material-handling equipment or manually load and unload trailers.
• Maintain housekeeping and cleanliness and follow safe-work procedures.
• Attend mandatory training and in-services, including orientation, safety, and job-skills training.
• Assist customers with finding merchandise and making buying decisions while working on the sales floor during store hours.
• Communicate issues or needs affecting job execution, including short picks, out-of-stocks, on-hand counts, and supplies.
• Follow through on order processing, including properly closing orders in the BOSS system.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED