BOSS Fulfillment Outfitter

Bass Pro Shops • Little Rock, AR

1d

About The Position

BOSS (Buy Online Ship from Store) improves the customer shopping experience by using inventory across retail locations to quickly find products for customers. The BOSS Fulfillment Outfitter is familiar with the products sold and fills BOSS orders by sorting, picking, packing, and loading merchandise for shipment to direct customers and retail stores as needed. The role ensures merchandise is handled to maintain its quality and appearance for customers.

The position performs multiple back-room retail functions, including receiving and inspecting merchandise, filling orders, and preparing merchandise for shipment. Depending on business needs, the employee may spend most of their time in one area while remaining able to perform functions across multiple areas. The role may also involve helping customers on the sales floor during store hours. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and recommendations for improving work procedures, policies, and practices.

Requirements

• High school diploma.
• 0–2 years of experience.
• Follow through on order processing, including properly closing orders in the BOSS system.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to read label descriptions and stock merchandise by UPC codes.
• Able to lift up to 50 pounds and stand for extended periods.
• Able to operate receiving equipment.
• Able to constantly stand and/or walk during a shift and repeatedly perform motions that may involve the wrists, hands, and/or fingers.
• Able to occasionally use ladders, stairs, or ramps; communicate to exchange information; operate machinery and/or power tools; work in tight or confined spaces; work in low or high temperatures, outdoor elements, and noisy environments.
• Able to perform light work involving constant movement and lifting of objects up to 20 pounds, and occasional movement and lifting of objects up to 100 pounds or more using a team lift as needed.

Responsibilities

• Receive and inspect merchandise, fill orders, and sort and pack items in appropriate containers or cartons for shipment.
• Sort merchandise into order groupings and package it using proper containers, cartons, or packaging.
• Apply designated labels and visually inspect products for quality and presentation.
• Fill retail and direct customer orders by inspecting merchandise and matching items to orders.
• Pull merchandise from designated stock locations and place it in proper containers.
• Move merchandise among warehouse locations using authorized material-handling equipment or manually load and unload trailers.
• Maintain housekeeping and cleanliness and follow procedures for a safe work environment.
• Attend mandatory training and in-services, including new employee orientation, safety training, and job skills training.
• Assist customers with finding merchandise and making buying decisions when working on the sales floor during store hours.
• Communicate issues or needs affecting job execution, including short picks, out-of-stocks, on-hand counts, and supplies.
• Follow order processing through properly closing orders in the BOSS system.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental insurance.
• Vision insurance.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED