Bookseller - PT

Barnes & Noble•Duluth, MN

45d

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. Booksellers help maintain an attractive, clean, and efficient store by unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, friendly, professional service. The role requires positive, reliable, flexible, and considerate teamwork, cheerful customer service, and a willingness to learn and enjoy bookselling. Booksellers are trained to use store technology, maintain book and product presentation, support receiving and shelving, help customers locate products, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may also support other stores in the Cluster when able and needed. As their experience grows, Booksellers develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand. They use that knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales initiatives and new releases. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including early mornings, late evenings, weekends, and most holidays.
Bring a positive, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using technology, including registers, computers, tablets, programs, and other tools.
Develop and apply merchandising and visual merchandising skills.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain attractive store presentation and cleanliness, including book displays and other product areas.
Unpack and shelve deliveries and maintain sections and backstock effectively.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to find books and other products accurately.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books and other product categories to make recommendations and help customers shop.
Support sales objectives, products, and new releases, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Provide flexible support to colleagues and, when able and needed, other stores in the Cluster.
Comply with company policies and procedures.