Bookseller - Temporary

Barnes & Noble•Liverpool, NY

13d

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also contributes to the store’s presentation and efficient operation by maintaining displays, unpacking and shelving deliveries, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained to use store technology, maintain book and product displays, operate registers, receive and shelve deliveries, find products using available resources, support the café team when needed, and follow loss-prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores within the wider Cluster when able and needed. As they gain experience, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives. With demonstrated mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; the store is open early mornings through late evenings every day, including weekends and most holidays.
A positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
A supportive and considerate attitude toward colleagues.
A cheerful and helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge of the store.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate books and products.
Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, BookMaster, and other information tools to support store and customer needs.
Help customers locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain sections and backstock and present books and other products in an interesting and attractive manner.
Make book recommendations and support sales objectives such as Our Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week.
Company-paid holidays for employees scheduled 20 hours or more per week.
Transit benefits for employees scheduled 20 hours or more per week.
401(k) with company match for employees scheduled 20 hours or more per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more per week.
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week.
Disability benefits for employees scheduled 30 hours or more per week.
Life insurance for employees scheduled 30 hours or more per week.
Tuition reimbursement for employees scheduled 30 hours or more per week.