Bookseller - Temporary

Barnes & Noble•Loveland, CO

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with suitable books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and helpful approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The role requires learning and applying operational skills, including using store technology, maintaining merchandising and visual presentation across books and other product categories, operating registers, receiving and shelving deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. As experience develops, Booksellers build knowledge of books and other store merchandise, maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when able and when needed to support the wider Cluster. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop mastery of the role.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when possible.
A positive, energetic, and reliable approach to assigned work.
A supportive and considerate attitude toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using technology such as registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, displays, cleanliness, and book sections.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers to serve customers quickly and reliably.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support using de-escalation techniques.
Build knowledge of books, toys, games, collectibles, music, movies, and newsstand products.
Make effective book recommendations and help customers with their shopping.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain sections and backstock effectively.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.