Bookseller - Temporary

Barnes & Noble•Alpharetta, GA

7d•Onsite

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and serving customers quickly and professionally at the register. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, kindness and support toward colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The position is part of a busy team and requires learning Barnes & Noble’s operational competencies, including using store technology, merchandising, operating registers, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss prevention and de-escalation procedures. As their experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. Booksellers are expected to comply with company policies and procedures and may work in other stores when able and when needed to support the wider Cluster. As they master the role’s skills, they are expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and complete assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Demonstrate aptitude and willingness to learn new skills and acquire store knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop proficiency in merchandising, visual presentation, register operation, receiving and shelving, product discovery, and store procedures.
Perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate books and products.
Maintain attractive store presentation and cleanliness, including book, gifting, toy, and other product displays.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to find books and other products.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support for store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain sections and backstock and make effective book and product recommendations to customers.
Support sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Comply with company policies and procedures.
Provide flexible scheduling support and, when able and needed, work in other stores within the wider Cluster.