Body Shop Advisor

JX Enterprises•Pewaukee, WI

6d•Onsite

About The Position

JX Enterprises is hiring a Body Shop Advisor in Pewaukee, Wisconsin. The role focuses on delivering exceptional customer service and supporting efficient, timely body shop repairs in a collaborative, fast-paced environment. The advisor coordinates repair orders and schedules, communicates with customers and insurance companies, and helps ensure transparent pricing, accurate records, and responsible use of resources. The position works Monday through Friday, 7:00 a.m. to 4:00 p.m.

Requirements

High school diploma or equivalent.
Two years of experience in a similar role.
Demonstrated skills using computer-generated business systems.
Valid driver's license.
CDL or ability to obtain a CDL.
Dependable and reliable attendance.
Strong integrity, curiosity, an entrepreneurial pioneering spirit, and interest in continued professional development.
Ability to bend, squat, kneel, crawl or lie on one's back, reach away from the body or at shoulder height, climb or balance, lift up to 75 pounds, and push or pull.
Ability to work in areas with fumes or airborne particles and vibration.

Nice To Haves

Mechanical and refinishing knowledge.

Responsibilities

Process body shop repair orders by scheduling and assigning work to body shop associates.
Prepare repair and parts estimates, communicate with customers about job orders, and monitor schedules, repair timeliness, and pricing.
Complete invoicing and collection procedures and maintain accurate records.
Photograph and document repairs to support assessments.
Work with customers and insurance companies to obtain required repair authorizations and documentation.
Maintain inventory of parts, paint, and materials needed for repairs.
Track repair costs, labor hours, and materials used.
Collaborate with team members and leadership to create positive customer experiences.
Perform other duties as assigned to support the business.