Body Shop Advisor

Wheelers Family Auto Group • Wisconsin Rapids, WI

9d

About The Position

Wheelers of Wisconsin Rapids is seeking a Body Shop Advisor with a strong background in customer service and sales. The role involves greeting customers, scheduling repair work, assigning work to the appropriate technician, presenting recommended service work, and coordinating with the parts team. The company promotes from within and offers opportunities for growth.

Requirements

• At least 3 years of experience in customer service or sales.
• Positive attitude and ability to work as part of a team.
• Strong communication skills for working with customers, employees, and vendors.
• Clean driving record and valid driver's license.
• Strong knowledge of computers, scheduling, and inventory management.
• Driven personality, eagerness to improve, and ability to work within and support internal teams.

Responsibilities

• Schedule repair work with customers and ensure they have a positive experience.
• Coordinate with the parts department and technicians to ensure work is completed properly and on schedule.
• Maintain GM customer service standards.
• Prepare and present repair quotes in person, online, and over the phone.
• Greet customers, distribute repair work to the appropriate technician, and present recommended service work.

Benefits

• Pay ranges based on productivity and experience.
• State-of-the-art facility.
• No Sundays and paid time off on major holidays.
• Competitive health benefits.
• Paid time off.
• 401(k) with match.
• Employee discounts on purchases.
• Dental, vision, and health care coverage.
• Short-term and long-term disability, critical illness, accidental, and life insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed