Body Shop Advisor

Alltrux Holdings LLC • Pewaukee, WI

7d • $53,000 - $66,000

About The Position

JX Enterprises is hiring a Body Shop Advisor in Pewaukee, Wisconsin. The role is responsible for coordinating body shop repair orders and delivering customer service in a collaborative, fast-paced environment. The schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m.

The Advisor schedules and assigns repair work, prepares estimates, keeps customers informed about repair timing and pricing, and coordinates with customers and insurance companies on repair authorization and documentation. The position also handles invoicing and collections, documents repair needs with photographs, maintains parts and materials inventory, and tracks repair costs, labor, and materials. Other duties may be assigned to support the business.

JX Enterprises describes itself as a third-generation, family-owned company with over 50 years of history, more than 30 locations, and over 1,200 employees. It emphasizes a supportive, growth-oriented team environment, lifelong learning, and community involvement through the JX Gives Back Family Foundation. The company states that it offers a competitive compensation package to support employees’ health, financial future, and well-being.

Requirements

• High school diploma or equivalent.
• Two years of experience in a similar role.
• Demonstrated skills using computer-generated business systems.
• Valid driver’s license.
• CDL, or the ability to obtain one.
• Dependable and reliable attendance.
• Strong integrity, a curious mindset, an entrepreneurial pioneering spirit, and a passion for continuous professional development.
• Ability to meet the stated physical and mental requirements, including frequent bending, squatting, kneeling, crawling or lying on the back, reaching, climbing or balancing, lifting up to 75 pounds, pushing or pulling, and working around fumes, airborne particles, and vibration.

Nice To Haves

• Mechanical and refinishing knowledge.

Responsibilities

• Process body shop repair orders by scheduling and assigning work to body shop associates.
• Prepare repair and parts estimates and communicate with customers about job orders, schedules, repair timeliness, and pricing.
• Complete invoicing and collection procedures and maintain accurate records.
• Document and diagnose necessary repairs by taking photographs.
• Coordinate with customers and insurance companies to obtain repair authorization and required documentation.
• Maintain inventory of parts, paint, and materials used for repairs.
• Track repair costs, labor hours, and materials used.
• Collaborate with team members and leadership to cultivate positive customer experiences.
• Perform other duties and responsibilities as assigned to support the business.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED