Boat & ATV Sales Consultant

Bass Pro Shops•Sayreville, NJ

About The Position

The Boat & ATV Sales Consultant performs selling and customer service activities to help boat and ATV customers make informed buying decisions. The role supports a world-class customer service commitment and a pleasant, productive shopping experience. The consultant engages customers, identifies their boating or ATV needs, provides relevant product information, maintains current product knowledge, and stays aware of advertised items, pricing, and promotions. The consultant prepares and maintains the showroom and products to presentation standards, manages customer leads and follow-up in the company’s CRM, participates in special events, and completes sales paperwork accurately. The position works cooperatively with the Service Department to support seamless customer delivery, maintains confidentiality, and follows company policies and procedures. Individual monthly sales goals are set according to employment status, schedule, tenure, and other listed factors; achieving company sales goals monthly is required. The position performs duties under general supervision using established procedures and innovation, with occasional independent judgment and recommendations regarding work procedures, policies, and practices. Starting pay is $18.00–$20.75 per hour. Full-time benefits include retail, restaurant, resort, and conservation-attraction discounts; medical, dental, and vision coverage; a Health Savings Account; a Flexible Spending Account; voluntary benefits; a 401(k) retirement savings plan; paid holidays, vacation, and sick time; and the Bass Pro Cares Fund, among other benefits.

Requirements

High school education or equivalent experience.
Ability to calculate figures such as discounts and percentages.
Ability to communicate with customers and associates in a friendly and professional manner.
Ability to establish and maintain effective working relationships with management, coworkers, and customers.
Ability to operate a computer system and point-of-sale register system.
Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

Provide friendly, timely customer service and engage customers entering the department.
Meet with prospective customers to determine their boating or ATV needs and provide information to support informed buying decisions.
Maintain current product knowledge using available resources, including brochures, the Internet, and product-information training meetings.
Stay aware of advertised items, current pricing structures, and promotions, and follow sales training and direction.
Work with the Service Department to help ensure customer deliveries are seamless.
Maintain confidentiality of sensitive and personal information.
Prepare the showroom each morning, ensuring signage is in place and products are clean, presentable, and ready for sale; maintain product integrity and cleanliness throughout the day.
Generate and manage leads and prospects in the provided CRM, enter new customers, and document follow-up activities and daily tasks before and after sales.
Participate in special events such as boat shows and parking-lot events.
Accurately complete paperwork required in the sales process.
Meet and exceed individual monthly sales goals and achieve company monthly sales goals.
Maintain a clean and professional work area.
Follow company policies and procedures and perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings plan.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.
Additional benefits.