Boat and ATV Sales Consultant

Bass Pro Shops•Bristol, TN

About The Position

The Boat and ATV Sales Consultant performs sales and customer service activities to help boat and ATV customers make informed buying decisions. The role supports a welcoming, productive shopping experience by engaging customers, identifying their needs, sharing relevant product information, and following up with prospects and customers through the sales process. The consultant maintains product and pricing knowledge, prepares and maintains the showroom and merchandise, manages customer leads and follow-up activities in the provided CRM, coordinates with the Service Department to support seamless product delivery, and completes required sales paperwork. The position also participates in special events, maintains confidentiality and a professional work area, follows company policies and procedures, and works toward individual and company monthly sales goals. Other duties may be assigned.

Requirements

  • High school education or equivalent experience.
  • Ability to calculate figures such as discounts and percentages.
  • Ability to communicate with customers and associates in a friendly, professional manner.
  • Ability to establish and maintain effective working relationships with management, coworkers, and customers.
  • Ability to operate a computer system and point-of-sale register system.
  • Ability to lift up to 50 pounds.
  • Ability to stand for extended periods.

Responsibilities

  • Support a commitment to excellent customer service and provide a pleasant, productive shopping experience.
  • Greet customers entering the department in a friendly and timely manner.
  • Meet with potential customers to determine their boating and/or ATV needs.
  • Provide information that helps customers make informed buying decisions.
  • Maintain current product knowledge using brochures, the Internet, and product information training meetings.
  • Stay aware of advertised products, pricing structures, and promotions.
  • Follow current selling-skills training and direction.
  • Work with the Service Department to support seamless customer delivery.
  • Maintain the confidentiality of sensitive and personal information.
  • Prepare the showroom each morning, ensuring signage meets presentation standards and products are clean, presentable, and sellable; maintain product cleanliness and integrity throughout the day.
  • Generate and manage leads and prospects in the provided CRM, including entering new customers and documenting follow-up activities and daily tasks before and after sales.
  • Participate in special events such as boat shows and parking lot events.
  • Accurately complete paperwork required during the sales process.
  • Meet and exceed individual monthly sales goals and achieve company monthly sales goals.
  • Maintain a clean, professional work area and follow company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions
  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401(k) retirement savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
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