TMBC Boat & ATV Sales Consultant

Bass Pro Shops • Victor, NY

2d

About The Position

The Boat & ATV Sales Consultant performs selling and customer-service activities to help boat and ATV customers make informed buying decisions. The role supports a world-class customer-service commitment and aims to provide every customer with a pleasant, productive shopping experience. The consultant maintains product knowledge, awareness of pricing and promotions, and a clean, properly presented showroom. The position also involves lead and prospect management in the company’s CRM, customer follow-up, sales paperwork, participation in special events, and meeting monthly sales goals. Work is performed under general supervision using established procedures, with occasional independent judgment and recommendations for improving work procedures, policies, and practices.

Starting pay is $17.00–$19.75. The posting lists full-time benefits including retail, restaurant, resort, and conservation-attraction discounts; medical, dental, and vision coverage; a health savings account; a flexible spending account; voluntary benefits; a 401(k) retirement savings plan; paid holidays; paid vacation; paid sick time; and the Bass Pro Cares Fund. Applications are accepted on an ongoing basis. Bass Pro Shops is an equal opportunity employer and states that reasonable accommodations may be available to qualified individuals with disabilities.

Requirements

• High school education or equivalent experience.
• Ability to calculate figures such as discounts and percentages.
• Ability to communicate with customers and associates in a friendly, professional manner.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate a computer system and point-of-sale register system.
• Able to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Provide friendly, timely assistance to customers entering the department.
• Meet potential customers to determine their boating and/or ATV needs and provide information to support informed buying decisions.
• Maintain current product knowledge using available resources, including brochures, the Internet, and product-information training meetings.
• Stay aware of advertised products, current pricing structures, and promotions, and follow selling-skills training and direction.
• Work with the Service Department to support seamless customer delivery.
• Maintain confidentiality of sensitive and personal information.
• Prepare the showroom each morning by ensuring signage meets presentation standards and products are clean, presentable, and ready for sale; maintain product integrity and cleanliness throughout the day.
• Enter new customers and manage leads and prospects in the CRM; conduct and document customer follow-up and daily tasks before and after sales.
• Participate in special events such as boat shows and parking-lot events.
• Accurately complete required sales paperwork.
• Meet and exceed individual monthly sales goals and achieve company monthly sales goals.
• Maintain a clean and professional work area.
• Follow company policies and procedures and perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Medical benefits
• Dental benefits
• Vision benefits
• Health savings account
• Flexible spending account
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED