Boat Sales Consultant

Bass Pro Shops • Dundee, MI

6d

About The Position

The Boat & ATV Sales Consultant performs selling and customer service activities to help Boat and ATV customers make informed buying decisions. The role supports a positive shopping experience, assists customers in identifying their boating or ATV needs, shares relevant product and pricing information, and manages customer leads and follow-up using the company’s CRM tool. The consultant also prepares and maintains the showroom and products, completes required sales paperwork, works with the Service Department to support smooth deliveries, and participates in special sales events. The position operates under general supervision and established procedures, with occasional independent judgment to complete assignments and recommendations on work procedures, policies, and practices.

Full-time benefits listed include discounts on retail merchandise, restaurants, resorts, and conservation attractions; medical, dental, and vision coverage; a Health Savings Account; a Flexible Spending Account; voluntary benefits; 401(k) retirement savings; paid holidays; paid vacation; paid sick time; and the Bass Pro Cares Fund. Applications are accepted on an ongoing basis.

Requirements

• High school education or equivalent experience.
• Ability to calculate figures such as discounts and percentages.
• Ability to communicate with customers and associates in a friendly, professional manner.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate a computer system and point-of-sale register system.
• Ability to lift up to 50 pounds.
• Ability to stand for extended periods.

Responsibilities

• Support a commitment to world-class customer service and provide customers with a pleasant, productive shopping experience.
• Engage customers entering the department in a friendly and timely manner.
• Meet with potential customers to determine their boating and/or ATV needs.
• Provide information that enables customers to make informed buying decisions.
• Maintain current product knowledge using resources such as product brochures, the Internet, and product information training meetings.
• Stay aware of advertised items, current pricing structures, and promotions.
• Follow current selling-skills training and direction.
• Work cooperatively with the Service Department to help ensure seamless customer delivery.
• Maintain confidentiality of sensitive and personal information.
• Prepare the showroom each morning by ensuring signage meets presentation standards and products are clean, presentable, and sellable; maintain product cleanliness and integrity throughout the day.
• Generate and manage leads and prospects in the CRM tool daily, including entering new customers and documenting follow-up activities and daily customer tasks before and after sales.
• Participate in special events such as boat shows and parking-lot events.
• Accurately complete required sales-process paperwork.
• Meet and exceed individual monthly sales goals and contribute to achieving company sales goals.
• Maintain a clean, professional work area and follow company policies and procedures.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED