Boat Sales Consultant

Bass Pro Shops • Dundee, MI

5d

About The Position

The Boat & ATV Sales Consultant performs selling and customer service activities to help boat and ATV customers make informed buying decisions. The role supports a high standard of customer service, maintains current product and promotion knowledge, and works with the Service Department to ensure a seamless customer delivery experience.

The consultant prepares and maintains the showroom and products to established presentation standards, manages customer leads and follow-up activities in the company’s CRM, participates in special sales events, completes required sales paperwork, and works toward individual and company monthly sales goals. The position operates under general supervision using established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices.

Requirements

• High school education or equivalent experience.
• Ability to calculate figures such as discounts and percentages.
• Ability to communicate in a friendly and professional manner with customers and associates.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate a computer system and point-of-sale register system.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Provide friendly, timely customer service and engage customers entering the department.
• Determine customers’ boating and/or ATV needs and provide information to support informed buying decisions.
• Maintain product knowledge using available resources, including brochures, the Internet, and training meetings.
• Stay aware of advertised items, pricing structures, and promotions, and follow selling-skills training and direction.
• Work cooperatively with the Service Department to ensure seamless customer delivery.
• Maintain confidentiality of sensitive and personal information.
• Prepare and maintain the showroom, signage, and products according to presentation standards; keep products clean, presentable, and sellable throughout the day.
• Enter new customers and manage leads, prospects, follow-up activities, and daily tasks in the CRM before and after the sale.
• Participate in special events such as boat shows and parking-lot events.
• Accurately complete paperwork required during the selling process.
• Meet and exceed individual monthly sales goals and achieve company monthly sales goals.
• Maintain a clean and professional work area.
• Follow company policies and procedures and perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED