Boat & ATV Sales Associate

Bass Pro Shops•Augusta, GA

21h

About The Position

The Boat & ATV Sales Associate performs sales and customer-service activities to help boat and ATV customers make informed buying decisions. The role provides a friendly, productive shopping experience; maintains current product knowledge and awareness of prices, advertised items, and promotions; and works with the Service Department to support seamless customer deliveries. The associate prepares and maintains the showroom and products to established presentation standards, manages customer leads and follow-up activities in the company CRM, participates in special events, and completes sales paperwork accurately. The position is responsible for meeting and exceeding individual monthly sales goals and following company policies and procedures. Duties are performed under general supervision using established procedures, with occasional independent judgment.

Requirements

High school education or equivalent experience.
Ability to calculate figures such as discounts and percentages.
Ability to communicate with customers and associates in a friendly and professional manner.
Ability to establish and maintain effective working relationships with management, coworkers, and customers.
Ability to operate a computer system and point-of-sale register system.
Ability to lift up to 50 pounds.
Ability to stand for extended periods.

Responsibilities

Provide friendly, timely service to customers entering the department and support a pleasant, productive shopping experience.
Meet with prospective customers to understand their boat and/or ATV needs and provide information to support informed buying decisions.
Maintain current product knowledge using available resources, including brochures, the Internet, and product training meetings.
Stay aware of advertised items, pricing structures, promotions, and sales training and direction.
Coordinate with the Service Department to support seamless customer deliveries.
Maintain the confidentiality of sensitive and personal information.
Prepare the showroom each morning, ensuring signage is in place and products are clean, presentable, and sellable; maintain product integrity and cleanliness throughout the day.
Enter new customers and manage leads and prospects in the CRM, conducting and documenting follow-up activities and daily customer tasks before and after the sale.
Participate in special events, including boat shows and parking-lot events.
Complete all paperwork required during the sales process accurately.
Meet and exceed individual monthly sales goals and contribute to achieving company sales goals.
Maintain a clean, professional work area and follow company policies and procedures.
Perform other duties as assigned.
Use occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.