Boat & ATV Sales Associate - FT

Bass Pro Shops•Augusta, GA

About The Position

The Boat & ATV Sales Associate performs selling and customer-service activities to help boat and ATV customers make informed buying decisions. The role supports a welcoming, productive shopping experience by engaging customers, identifying their needs, sharing product and pricing information, and following up with prospects before and after a sale. The associate maintains product knowledge and awareness of promotions, prepares and maintains the showroom and products, works with the Service Department to support seamless customer delivery, manages leads in the provided CRM, completes sales paperwork, and participates in special events. The position works under general supervision, following established procedures while using occasional independent judgment to complete assignments and recommend improvements to work procedures, policies, and practices.

Requirements

High school education or equivalent experience.
Ability to calculate figures such as discounts and percentages.
Ability to communicate with customers and associates in a friendly and professional manner.
Ability to establish and maintain effective working relationships with management, coworkers, and customers.
Ability to operate a computer system and point-of-sale register system.
Ability to lift up to 50 pounds.
Ability to stand for extended periods.

Responsibilities

Support a strong commitment to world-class customer service and provide customers with a pleasant, productive shopping experience.
Engage customers entering the department in a friendly and timely manner.
Meet with prospective customers to determine their boating or ATV needs and provide information to support informed buying decisions.
Maintain current product knowledge using available resources, including brochures, the Internet, and product information training meetings.
Stay aware of advertised items, current pricing structures, and promotions; follow selling-skills training and direction.
Work cooperatively with the Service Department to help ensure seamless customer delivery.
Maintain confidentiality of sensitive and personal information.
Prepare the showroom each morning, ensure signage meets presentation standards, and keep products clean, presentable, and in sellable condition throughout the day.
Generate and manage leads and prospects in the provided CRM, enter new customers, and conduct and document follow-up activities and daily customer tasks before and after sales.
Participate in special events, such as boat shows and parking-lot events.
Accurately complete paperwork required for the selling process.
Meet and exceed individual monthly sales goals and achieve company monthly sales goals.
Maintain a clean, professional work area and follow company policies and procedures.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.