Boat Sales Consultant (Full Time)

Bass Pro Shops•Nashville, TN

22h

About The Position

The Boat & ATV Sales Consultant performs selling and customer service activities to help boat and ATV customers make informed buying decisions. The role supports a pleasant and productive shopping experience by engaging customers, assessing their needs, providing product information, and assisting them throughout the sales process. The consultant maintains current product knowledge and awareness of pricing, promotions, and selling guidance. They prepare and maintain the showroom and products, manage leads and customer follow-up in the provided CRM, complete sales paperwork, and coordinate with the Service Department to support seamless customer deliveries. The role also includes participation in special sales events and meeting individual monthly sales goals. Duties are performed under general supervision using established procedures, with occasional independent judgment. The position requires a high school education or equivalent experience, customer-service and communication skills, basic calculation ability, and the ability to operate computer and point-of-sale systems. Physical requirements include lifting up to 50 pounds and standing for extended periods. Full-time benefits include retail, restaurant, resort, and conservation-attraction discounts; medical, dental, and vision coverage; health savings and flexible spending accounts; voluntary benefits; a 401(k) retirement savings plan; paid holidays, vacation, and sick time; and the Bass Pro Cares Fund.

Requirements

High school education or equivalent experience.
Ability to calculate figures such as discounts and percentages.
Ability to communicate with customers and associates in a friendly, professional manner.
Ability to establish and maintain effective working relationships with management, coworkers, and customers.
Ability to operate a computer system and point-of-sale register system.
Able to lift up to 50 pounds.
Able to stand for extended periods.

Responsibilities

Support a high standard of customer service and a pleasant, productive shopping experience.
Engage customers entering the department in a friendly and timely manner.
Meet with prospective customers to determine their boating and/or ATV needs.
Provide information that helps customers make informed buying decisions.
Maintain current product knowledge using available resources, including brochures, the Internet, and product information training meetings.
Stay informed about advertised items, pricing structures, and promotions.
Follow current selling-skills training and direction.
Work with the Service Department to help ensure seamless customer delivery.
Maintain confidentiality of sensitive and personal information.
Prepare the showroom each morning, including signage and ensuring products are clean, presentable, and sellable; maintain product cleanliness and integrity throughout the day.
Generate and manage leads and prospects in the provided CRM, enter new customers, and document follow-up activities and daily customer tasks before and after sales.
Participate in special events such as boat shows and parking lot events.
Accurately complete paperwork required during the selling process.
Meet and exceed individual monthly sales goals and achieve company monthly sales goals.
Maintain a clean, professional work area and follow company policies and procedures.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.