Boat & ATV Sales Consultant

Bass Pro Shops•Bridgeport, CT

About The Position

The Boat & ATV Sales Consultant performs selling and customer service activities to help boat and ATV customers make informed buying decisions. The role supports a strong commitment to world-class customer service and a pleasant, productive shopping experience. The consultant engages customers, identifies their boating or ATV needs, shares relevant product information, and maintains current knowledge of products, pricing, advertised items, and promotions. The position includes preparing and maintaining the showroom and products, managing customer leads and follow-up activities in the provided CRM, participating in special events, completing sales paperwork, and working with the Service Department to ensure seamless customer delivery. The consultant is expected to meet and exceed individual monthly sales goals, maintain a clean and professional work area, protect confidential information, and follow company policies and procedures. Work is performed under general supervision using established procedures, with occasional independent judgment and recommendations to work procedures, policies, and practices.

Requirements

High school education or equivalent experience.
Ability to calculate figures such as discounts and percentages.
Ability to communicate with customers and associates in a friendly and professional manner.
Ability to establish and maintain effective working relationships with management, coworkers, and customers.
Ability to operate a computer system and point-of-sale register system.
Able to lift up to 50 pounds and stand for extended periods.

Responsibilities

Provide friendly, timely customer service and engage customers entering the department.
Determine potential customers’ boating or ATV needs and provide information to support informed buying decisions.
Maintain current product knowledge using brochures, the Internet, and product information training meetings.
Stay aware of advertised items, pricing structures, promotions, and selling skills training and direction.
Work with the Service Department to support seamless customer delivery.
Maintain confidentiality of sensitive and personal information.
Prepare the showroom each morning, ensuring signage meets presentation standards and products are clean, presentable, and sellable; maintain product integrity and cleanliness throughout the day.
Enter new customers and manage leads, prospects, follow-up activities, and daily customer tasks in the provided CRM before and after the sale.
Participate in special events, including boat shows and parking lot events.
Accurately complete paperwork required during the selling process.
Meet and exceed individual monthly sales goals and achieve company sales goals.
Maintain a clean and professional work area.
Follow company policies and procedures and perform other duties as assigned.