Blood Collections Team Lead (Mobiles)

American Red Cross • Earlysville, VA

11h • Onsite

About The Position

The Blood Collections Team Lead supports blood collection operations by using leadership, healthcare, and customer-service skills to coach, mentor, instruct, and serve as a resource for blood collection staff. The role performs blood collection duties and may work as a lead or charge at a donor center when instructed. The team lead works independently, pays close attention to detail, and applies knowledge of daily operations to help ensure collected blood meets regulatory requirements. Paid phlebotomy training is provided; prior phlebotomy experience is preferred.

The position is based at the donor center in Earlysville, Virginia. The variable schedule may include early mornings, late nights, weekends, and holidays, and is provided two to three weeks in advance.

Requirements

• Associate degree or equivalent combination of education and related experience; the posting specifies 18 months to four years of related work experience for the equivalent combination.
• At least one year of leadership experience in environments with public interaction.
• Customer-service experience, effective verbal communication, and public-relations skills.
• A current valid driver's license and good driving record may be required.
• Physical ability may include lifting, pushing, or pulling heavy weights up and down ramps and stairs; good manual dexterity; sitting or standing for long periods; and adapting to long, irregular hours and frequent schedule changes.
• Basic computer skills and proficiency with Microsoft Office applications.

Nice To Haves

• Prior phlebotomy experience.
• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• Prior leadership experience in a healthcare setting.

Responsibilities

• Lead the team and drive results through excellent customer service.
• Model professionalism and compassion while serving as an ambassador to the public for the American Red Cross.
• Work as a lead or charge at the donor center when instructed and conduct phlebotomy.
• Work independently with attention to detail and use knowledge of daily operations to help ensure collected blood meets regulatory requirements.
• Coach, mentor, instruct, and serve as a resource for blood collection staff.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• PTO starting at 15 days per year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Paid phlebotomy training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree