Blood Collections Supervisor
About The Position
The Blood Collections Supervisor leads the blood collection team to provide donors with a positive experience. The role uses leadership, compassion, and customer service skills to support staff, drive results, and serve donors and colleagues respectfully. The American Red Cross provides paid phlebotomy training and opportunities to develop skills and grow a career. The standard schedule for Seattle, Washington is variable and may include early mornings, late nights, weekends, and holidays. The schedule is provided two to three weeks in advance. The position requires 80% travel; overnight travel may be required in some locations. Staff work together to set up and tear down equipment for mobile blood drives.
Requirements
- Bachelor’s degree, or a combination of education and work experience consisting of four to eight years of work experience in a related field.
- At least three years of supervisory or leadership experience.
- Customer service experience and effective verbal communication skills.
- Ability to discuss procedures and medical issues effectively with patients, families, and physicians.
- Current, valid driver’s license and a good driving record.
- Ability to lift, push, or pull heavy weights up and down ramps and stairs; good manual dexterity; ability to sit or stand for long periods; and ability to adapt to long, irregular hours and frequent schedule changes.
- Position may require a minimum height of 60 inches to safely operate Red Cross vehicles.
Nice To Haves
- Basic computer skills are desirable.
- Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT.
- More than three years of leadership experience in a healthcare setting.
Responsibilities
- Supervise blood collection staff, including training and performance.
- Drive results while serving others with respect and a focus on customer service.
- Personally connect with donors, listen to their stories, and help them understand the value of their donation.
- Contribute to a friendly and fun environment and work with colleagues to encourage donors to return.
- Work as part of a team to set up and tear down equipment for mobile blood drives.
Benefits
- Medical, dental, and vision plans.
- Health Spending Accounts and Flexible Spending Accounts.
- Paid time off starting at 15 days per year, based on job type and tenure.
- 11 paid holidays: six core holidays and five floating holidays.
- 401(k) with up to 6% company match.
- Paid family leave.
- Employee Assistance.
- Short- and long-term disability and insurance.
- Service awards and recognition.
- Paid phlebotomy training.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
