Blood Collections Team Lead (Mobiles)

American Red Cross • Philadelphia, PA

3d • Onsite

About The Position

The Blood Collections Team Lead supports American Red Cross mobile blood drive operations by leading, coaching, mentoring, and instructing blood collection staff while also performing phlebotomy in the community. The role serves as a resource for the team and an ambassador to the public, helping ensure collected blood meets regulatory requirements. Paid phlebotomy training is offered. Candidates must reside in Philadelphia, Pennsylvania. The schedule is variable and provided two to three weeks in advance; it may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.

Requirements

• Associate degree, or an equivalent combination of education and related experience (18 months to four years of work experience in a related field).
• At least one year of leadership experience in environments involving public interaction.
• Phlebotomy experience.
• Customer service experience, effective verbal communication, and public relations skills.
• Current valid driver's license and a good driving record.
• Ability to lift, push, or pull heavy weights up and down ramps and stairs; good manual dexterity; ability to sit or stand for long periods and adapt to long, irregular hours and frequent schedule changes.
• The position may require a minimum height of 60 inches to safely operate Red Cross vehicles.
• Basic computer skills and proficiency with Microsoft Office applications.

Nice To Haves

• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• Prior leadership experience in healthcare settings.

Responsibilities

• Lead the team and drive results through excellent customer service.
• Model professionalism and compassion while representing the American Red Cross to the public.
• Work as a lead or charge at mobile blood drives in the community and conduct phlebotomy.
• Work independently with attention to detail and knowledge of daily operations to help ensure collected blood meets regulatory requirements.
• Work with the team to set up and tear down equipment for mobile blood drives.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Paid phlebotomy training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree