Blood Collections Team Lead (Mobiles)
About The Position
The Blood Collections Team Lead supports mobile blood drive operations by providing leadership and guidance to blood collection staff while also conducting phlebotomy in the community. The lead coaches, mentors, instructs, and serves as a resource to team members, helping ensure the blood collected meets regulatory requirements. The role represents the American Red Cross to donors and the public through professional, compassionate service. The position is based around mobile blood drives in the community, with Fairfield, New Jersey, listed for the standard schedule. Staff work variable schedules that may include early mornings, late nights, weekends, and holidays; overnight travel may be required in some locations. Schedules are provided two to three weeks in advance. The role includes setting up and tearing down equipment for mobile drives, and the Red Cross offers paid phlebotomy training.
Requirements
- Associate degree, or an equivalent combination of education and related experience; the stated related experience range is 18 months to four years.
- At least one year of leadership experience in environments involving public interaction.
- Phlebotomy experience.
- Customer service experience.
- Effective verbal communication and public relations skills.
- Current, valid driver's license and a good driving record.
- Ability to lift, push, or pull heavy weights up and down ramps and stairs.
- Good manual dexterity; ability to sit or stand for long periods; and ability to adapt to long, irregular hours and frequent schedule changes.
- May need to meet a minimum height of 60 inches to safely operate Red Cross vehicles.
- Basic computer skills and proficiency with Microsoft Office applications.
Nice To Haves
- Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
- Prior leadership experience in healthcare settings.
Responsibilities
- Lead the team and drive results through excellent customer service.
- Serve as a professional and compassionate ambassador for the American Red Cross to the public.
- Work as a lead or charge at mobile blood drives and conduct phlebotomy.
- Coach, mentor, instruct, and act as a resource for blood collection staff.
- Work independently with attention to detail and knowledge of daily operations to help ensure collected blood meets regulatory requirements.
- Work with the team to set up and tear down equipment for mobile blood drives.
Benefits
- Medical, dental, and vision plans.
- Health Spending Accounts and Flexible Spending Accounts.
- Paid time off starting at 15 days per year, based on job type and tenure.
- 11 paid holidays: six core holidays and five floating holidays.
- 401(k) with up to 6% company match.
- Paid family leave.
- Employee assistance.
- Short- and long-term disability and insurance.
- Service awards and recognition.
- Paid phlebotomy training.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
