Blood Collections Team Lead (Mobiles)

American Red Cross • Philadelphia, PA

3d • Onsite

About The Position

The Blood Collections Team Lead supports mobile blood drive operations by applying leadership, healthcare, and customer-service skills. The team lead coaches, mentors, and instructs blood collection staff and serves as a resource for them while also performing blood collection duties in the community. The role includes paid phlebotomy training and opportunities to develop healthcare skills and a career with the American Red Cross.

The team lead serves as an ambassador for the American Red Cross, leads mobile-drive teams, and helps ensure collected blood meets regulatory requirements. Staff work together to set up and take down equipment at mobile blood drives held at businesses, schools, and other community locations. The position is based around Montgomery County, Pennsylvania, and candidates must reside in Montgomery or Bucks County.

The schedule is variable and is provided two to three weeks in advance. It may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. The starting pay rate is $24.87 per hour.

Requirements

• Associate degree or an equivalent combination of education and related experience; the posting describes related experience as 18 months to four years.
• At least one year of leadership experience in environments involving public interaction.
• Phlebotomy experience.
• Customer service experience.
• Effective verbal communication and public relations skills.
• Current valid driver's license and a good driving record.
• Ability to lift, push, or pull heavy weights up and down ramps and stairs.
• Good manual dexterity.
• Ability to sit or stand for long periods and adapt to long, irregular hours and frequent schedule changes.
• The position may require a minimum height of 60 inches to safely operate Red Cross vehicles.
• Basic computer skills and proficiency with Microsoft Office applications.
• Must reside in Montgomery County or Bucks County.

Nice To Haves

• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• Prior leadership experience in healthcare settings.

Responsibilities

• Lead mobile blood drive teams and drive results through excellent customer service.
• Model professionalism and compassion while representing the American Red Cross to the public.
• Serve as the lead or charge at community mobile blood drives and perform phlebotomy.
• Coach, mentor, instruct, and serve as a resource for blood collection staff.
• Work independently with attention to detail and knowledge of daily operations to help ensure collected blood meets regulatory requirements.
• Work with the team to set up and take down equipment required for mobile blood drives.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Paid phlebotomy training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree