Blood Collection Staff – Customer Service - Pomona, CA
About The Position
The American Red Cross is hiring Blood Collection Staff to assist with every step of the blood collection process. Staff collaborate to transport, set up, and take down equipment at mobile collection sites; create a welcoming and comfortable environment for volunteer donors; and follow safety procedures while collecting blood donations for delivery to hospitals. The role involves using healthcare and/or customer service skills and includes paid phlebotomy training, with opportunities to develop healthcare skills and advance a career within the organization. Candidates must reside in South East Los Angeles, Downey, Norwalk, Paramount, South Gate, or Pica Rivera, California. The position is on-site. The starting rate is $22.89 per hour. Work schedules vary and may include early mornings, late nights, weekends, and holidays; schedules are provided two to three weeks in advance, and workdays may range from 8 to 12 hours depending on the assignment.
Requirements
- High school diploma or equivalent.
- Customer service experience.
- Effective verbal communication skills.
- Current, valid driver's license and a good driving record.
- Basic computer skills and proficiency with Microsoft Office applications.
- Ability to lift, push, or pull heavy weights up and down ramps and stairs.
- Good manual dexterity.
- Ability to sit or stand for long periods.
- Ability to adapt to long, irregular hours and frequent schedule changes.
- Position may require a minimum height of 60 inches to safely operate Red Cross vehicles.
- Must reside in South East Los Angeles, Downey, Norwalk, Paramount, South Gate, or Pica Rivera, California.
Nice To Haves
- Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
- Prior leadership experience.
Responsibilities
- Personally connect with donors, listen to their stories, and explain the impact of their donations.
- Work with teammates to create a welcoming and friendly environment for volunteer donors.
- Maintain attention to detail so collected blood meets goals and regulatory requirements and can be safely transfused.
- Drive Red Cross vehicles.
- Collaborate with the team to transport, set up, and take down equipment at mobile donation sites.
- Follow safety procedures during blood collection.
Benefits
- Paid training, including phlebotomy training.
- Competitive compensation and benefits.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
