Blood Collection Staff – Customer Service - Manhattan, KS

Military Spouse Corporate Career Network • Manhattan, KS

6d • Onsite

About The Position

The Blood Collection Staff member uses healthcare and/or customer service skills to assist throughout the blood collection process. Working with a team, the employee transports and sets up equipment at community collection sites, creates a welcoming and comfortable environment for volunteer donors, and follows safety procedures while collecting blood donations for delivery to hospitals. The American Red Cross provides paid phlebotomy training and opportunities to develop healthcare skills and advance a career within the organization.

This position is based in Manhattan, Kansas, and has a variable schedule with no set schedule. Work may include early mornings, late nights, weekends, and holidays; overnight travel may be required in some locations. Schedules are provided two to three weeks in advance. The starting pay rate is $18.21 per hour.

Requirements

• High school diploma or equivalent.
• Customer service experience.
• Effective verbal communication skills.
• Current, valid driver's license with a good driving record.
• Basic computer skills and proficiency with Microsoft Office applications.
• Ability to lift, push, or pull heavy weights up and down ramps and stairs.
• Good manual dexterity.
• Ability to sit or stand for long periods and adapt to long, irregular hours and frequent schedule changes.
• The position may require a minimum height of 60 inches to safely operate Red Cross vehicles.

Nice To Haves

• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• Prior leadership experience.

Responsibilities

• Personally connect with donors, listen to their stories, and help them understand the impact of their donations.
• Work with teammates to create a welcoming and friendly environment for volunteer donors.
• Collect blood with attention to detail and ensure collections meet goals and regulatory requirements and are safe for transfusion.
• Work with the team to transport, set up, and tear down equipment at donation sites.
• May drive Red Cross vehicles.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days a year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Paid phlebotomy training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED