Blood Collection Staff – Customer Service - Port Huron, MI

Military Spouse Corporate Career Network • Port Huron, MI

3d • Onsite

About The Position

The Blood Collection Staff member assists with every step of the blood collection process, using healthcare and/or customer service skills to support donors and the collection team. Duties include transporting and setting up equipment at community collection sites, creating a welcoming and comfortable experience for volunteer donors, and following safety procedures while collecting blood donations for delivery to hospitals. Paid phlebotomy training is provided, with opportunities to develop healthcare skills and pursue a career within the American Red Cross. Candidates must reside in one of the listed Michigan communities: Port Huron, Romeo, East China, Marine City, St. Clair, Marysville, Ft. Gratiot, Algonac, Ira Township, Lenox, Chesterfield, New Baltimore, Mt. Clemens, or Richmond.

Requirements

• High school diploma or equivalent.
• Customer service experience and effective verbal communication skills.
• Current, valid driver's license and a good driving record.
• Ability to lift, push, or pull heavy weights up and down ramps and stairs.
• Good manual dexterity.
• Ability to sit or stand for long periods and adapt to long, irregular hours and frequent schedule changes.
• Basic computer skills and proficiency with Microsoft Office applications.
• May need to meet a minimum height requirement of 60 inches to safely operate Red Cross vehicles.
• Must reside in one of the listed Michigan communities.

Nice To Haves

• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• Prior leadership experience.

Responsibilities

• Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
• Work with teammates to create a welcoming and friendly environment for volunteer donors.
• Maintain attention to detail so collected blood meets goals and regulatory requirements and can be safely transfused.
• Work with the team to transport, set up, and tear down equipment at donation sites.
• May drive Red Cross vehicles.

Benefits

• Paid phlebotomy training.
• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED