Black Friday Associate - Palisades Center

PACSUN•Town of Clarkstown, NY

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing an exceptional customer experience. The associate executes tasks and initiatives assigned by the leadership team and contributes positively to the store team. The role focuses on customer service, full-price selling, maintaining product and promotion awareness, and handling customer situations in accordance with company policy. Associates complete assigned tasks, follow visual standards, support store organization and cleanliness, comply with company and loss prevention policies, and share customer feedback with leadership. They also support sales and operational goals, participate in store contests and events, and execute digital sales strategies, including ship-from-store and BOPIS. Associates represent the PacSun brand, contribute to a positive work environment, follow appearance guidelines, learn about products and trends, and work to improve individual performance. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The role involves lifting, standing or sitting for extended periods, climbing ladders as needed, and moving around sales floor, stockroom, and office areas.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • High school diploma or equivalent preferred.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Handle customer situations according to policy and procedures, seek solutions, and involve leadership in escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization and cleanliness to support a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies.
  • Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
  • Represent the PacSun brand and contribute to a positive working environment by demonstrating company values.
  • Follow Employee Appearance Guidelines and maintain the company's fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a team member.
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