Bistro Server (AM)

Courtyard by Marriott Alexandria Old Town/Southwest•Alexandria, VA

About The Position

Serve food and/or beverages to guests in a courteous and friendly manner, following established brand and hotel guest-service and sustainability standards. The role includes setting up and stocking the work area, taking and processing orders and payments, communicating guest dietary needs and requests to the kitchen, and preparing food and beverages as needed. The server may also perform other food-and-beverage duties during staffing shortages or peak periods, handle end-of-shift cashiering, maintain clean equipment and work areas, follow alcohol-service and workplace-safety requirements, and help ensure guest satisfaction. Work schedules vary and may include holidays, weekends, and alternate shifts.

Requirements

  • Previous food-and-beverage experience or equivalent training is required.
  • High school diploma or equivalent preferred.
  • Ability to stand for extended periods, walk, push, lift up to 25 pounds, bend, and reach.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Set up necessary supplies, food, and beverages at the beginning of the shift and keep the work area stocked.
  • Take customer orders, enter orders, collect payment, and provide change.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Prepare food, coffee, and other beverages, including alcohol, when necessary.
  • Prepare cooking ingredients, including portioning, chopping, and storing food, when necessary.
  • Perform other food-and-beverage functions, such as bartending and bussing, during staffing shortages or peak periods.
  • Count the bank at the end of the shift, complete designated cashier reports, resolve discrepancies, drop off receipts, and secure the bank according to established policies.
  • Clean equipment and work areas and lock equipment doors as required.
  • Comply with state, federal, and corporate requirements for serving alcoholic beverages.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
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