AM Bistro

Olshan Properties•Columbus, OH

5d•Onsite

About The Position

The AM Bistro team member prepares and serves food and beverage items for The Bistro, The Market, meeting rooms, and to-go display cases. The role also supports guest service throughout the lobby, assists the Front Desk during high-volume periods, and may work in other hotel departments as needed. The position requires maintaining clean, sanitary, and orderly kitchen, dining, lobby, and meeting areas; operating food-service equipment; and following food-safety and sanitation procedures. The listed shift is 6AM–11AM.

Requirements

High school graduation or equivalent combination of education and experience, with additional training to acquire required knowledge and skills.
Great Food Safe Food certification required.
TIPS certification required.
Ability to use and maintain an accurate cash register and perform basic mathematical tasks.
General working knowledge of an automatic dishwasher and its function in a hotel.
Ability to safely and accurately operate kitchen machines and equipment.
Good working knowledge of accepted sanitation standards and basic knowledge of cleaning chemicals and dispensers.
Ability to read, write, and understand English to comprehend instructions and guest needs and communicate accurately.
Ability to maintain a positive attitude and provide energetic, considerate guest service.
Ability to lift, carry, or otherwise move materials weighing up to 50 pounds.
Ability to bend and reach into coolers, refrigerators, and ovens, and reach up to five feet high.
Ability to hear audible alarm signals meeting the stated NFP code range.
Maintain a neat, clean, well-groomed appearance and wear professional attire.
Regular attendance and ability to work flexible schedules, including weekends and holidays, and be on call.

Nice To Haves

College education preferred.
Restaurant or hotel experience preferred.
Sanitation certification preferred.
ServSafe certification preferred.
CPR certification and First Aid training preferred.
Additional language skills preferred.

Responsibilities

Prepare hot and cold foods and beverages for the Bistro, meeting spaces, Market, and to-go display cases; serve or store items according to health-department standards.
Restock purchased items and report low food or beverage inventory for reordering.
Provide attentive, proactive guest service, respond to individual needs, and communicate with guests, team members, and management.
Use food-service equipment and systems safely and accurately, including the Starbucks espresso machine, TurboChef, Micros, Fosse, and dishwasher.
Cross-train at the Front Desk and assist with front-desk duties, telephones, cleaning, and other lobby needs during busy periods or when the Bistro is slow.
Clean and maintain equipment and work areas, including dishwashing and pot-sink stations, using appropriate chemicals and sanitation practices.
Set up, break down, and service meeting rooms; multitask to serve guests in the Bistro and meeting spaces.
Keep the Bistro, Market, Lobby, meeting rooms, and kitchen clean and organized; complete end-of-shift cleaning, remove dishes and trash, and mop as needed.
Maintain production charts, usage records, temperature logs, and other operational documentation.
Follow food-safety practices, including correct cooking and holding temperatures, glove use, handwashing, cleaning, and sanitation procedures.
Use and maintain an accurate cash register; apply basic math to keep wares stocked in designated areas.
Store, date, and rotate food products appropriately.
Perform other duties as requested, including moving supplies or equipment and cleaning spills.
Maintain regular attendance, work flexible or varying schedules including weekends and holidays, be available on call, and work in other departments if needed.