Bistro Server-AM-Courtyard Pittsburgh

Coury Hospitality•Coraopolis, PA

2d•Onsite

About The Position

Courtyard Pittsburgh Corapolis is hiring an AM Bistro Server to provide friendly, attentive breakfast service and help create a welcoming guest experience. The role includes greeting guests, explaining menu options, taking and entering orders, serving food and beverages, preparing coffee and other drinks, processing payments, and responding to guest questions and requests. The server helps prepare the Bistro for service and handles opening, setup, restocking, and closing tasks as assigned. They maintain clean, organized, and well-stocked dining and service areas; monitor food presentation and supplies; follow food safety, sanitation, hygiene, and storage procedures; and coordinate with the Kitchen, other Bistro Curators, and hotel staff to deliver timely service. The position requires dependable attendance for early morning shifts and may include weekends and holidays based on business needs. The work involves extended periods of standing and walking, moving service items, and using Bistro equipment in a fast-paced environment.

Requirements

High school diploma or equivalent preferred.
Strong customer service and interpersonal communication skills.
Ability to take orders accurately and manage multiple guest requests.
Basic math skills and ability to handle payments and transactions accurately.
Ability to follow recipes, food preparation instructions, service standards, and hotel procedures.
Ability to maintain clean and organized service areas throughout the shift.
Ability to communicate professionally with guests, fellow Curators, and leaders.
Ability to work independently and as part of a team.
Ability to remain organized and attentive during busy breakfast periods.
Ability to work early morning shifts, including weekends and holidays, based on business needs.
Ability to stand and walk for extended periods and to bend, reach, twist, and move throughout the Bistro and service areas.
Ability to lift, carry, push, and pull food supplies, beverage containers, trays, and other service items; lift or move items up to 25 pounds, with heavier items handled according to safe lifting procedures and position requirements.
Ability to use point-of-sale systems, coffee equipment, beverage machines, and other Bistro equipment safely.
Ability to work around hot beverages, hot food, kitchen equipment, cleaning products, and wet floors while following safety procedures.
Ability to work in a fast-paced environment while maintaining accuracy, professionalism, and attention to detail.

Nice To Haves

Previous restaurant, food service, serving, or hospitality experience; not required.
Experience with point-of-sale systems and payment processing.
Knowledge of basic food safety, sanitation, and proper food handling procedures.
Food handler certification may be required in accordance with applicable local regulations.
Bilingual English/Spanish communication skills.

Responsibilities

Welcome Bistro guests with a friendly, professional, service-oriented attitude.
Greet guests, explain menu options, answer questions, and assist with food and beverage selections.
Accurately take food and beverage orders and enter them into the point-of-sale system.
Serve food and beverages promptly, ensuring orders are accurate and appropriately presented.
Prepare coffee, tea, and other beverages according to hotel standards.
Maintain clean, organized, and stocked service stations, counters, dining areas, and guest seating areas.
Restock supplies, condiments, utensils, napkins, and other breakfast service items as needed.
Monitor food and beverage presentation and alert the appropriate team member when items need replenishment.
Follow food safety, sanitation, hygiene, food handling, and proper storage procedures.
Handle guest payments accurately and follow cash-handling and point-of-sale procedures.
Respond to guest requests, questions, and concerns patiently and helpfully.
Communicate dietary requests, allergies, and special food requirements to appropriate team members.
Coordinate with the Kitchen and other Bistro Curators to provide timely and accurate service.
Assist with opening duties, breakfast setup, service preparation, and closing responsibilities as assigned.
Monitor supplies and communicate low-stock items to leadership.
Follow hotel standards and applicable food service requirements.
Help guests with questions about hotel amenities and direct them to other departments when needed.
Support fellow Curators during busy periods and adjust priorities as guest needs change.