Bistro Server/Cook - WEEKENDS

Courtyard by Marriot • Charlotte, NC

7d

About The Position

The Bistro Attendant provides exceptional service to guests in the hotel’s Bistro. The role includes food and beverage service, assisting guests, and maintaining the Bistro’s cleanliness, organization, and inviting atmosphere. Guest service is the primary responsibility, with the goal of creating positive and memorable dining experiences. This is a part-time role for two evening shifts per week, from 4:30 p.m. to 10:30 p.m.

Requirements

• At least 18 years of age.
• At least one year of experience in the hospitality or restaurant industry.
• Basic computer skills.
• Ability to speak, read, and write English.
• Basic food and beverage knowledge.
• Ability to work well under pressure while retaining tact and composure when resolving guest complaints.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• High school diploma or GED.

Nice To Haves

• Previous experience in a hospitality or customer service role.
• Food Handler’s Certification, if required by local regulations.

Responsibilities

• Greet and welcome guests in a warm and professional manner.
• Anticipate and address guest needs and provide personalized service.
• Assist guests with inquiries, requests, and reservations.
• Provide information about local attractions, dining options, and hotel amenities.
• Prepare and serve food and beverages according to established standards.
• Stock and maintain the lounge with appropriate supplies.
• Ensure proper food presentation and temperature control.
• Clean and sanitize work areas regularly.
• Maintain the cleanliness and organization of the Bistro.
• Monitor the lounge environment and help ensure it is comfortable and inviting.
• Address maintenance issues promptly.
• Complete daily checklists and reports.
• Follow hotel policies and procedures.
• Assist with inventory control and ordering.
• Delight guests and handle guest complaints with tact and composure.

Benefits

• Medical, dental, and vision benefits.
• Hotel discounts.
• Paid time off.
• Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED