BioPharmaceutical Account Manager - Boston North, MA

Lundbeck•Boston, MA
•$155,000 - $180,000

About The Position

Lundbeck is seeking a results-driven biopharmaceutical sales professional to promote its infusion product in the Boston North, Massachusetts neurology territory. The Account Manager drives demand by providing comprehensive clinical knowledge, executing local sales and marketing strategies, and partnering to deploy approved services that meet account and customer needs. The role requires navigating commercialization challenges and creating positive customer experiences. The Account Manager uses digital tools and customer and sales data to plan territory opportunities, develop account strategies, and prioritize resources. They engage multidisciplinary customers, communicate the product’s value proposition and new delivery method, address customer needs and objections, and work toward clear commitments. The position also requires building productive internal and external relationships, understanding reimbursement and distribution processes, addressing payer-access issues, and applying detailed therapeutic-area knowledge. The territory is centered on Boston and includes Boston, Cambridge, Peabody, and Brookline. Candidates must live within 40 miles of the territory boundaries and have access to a major airport. Domestic travel of up to 30%–40% is required to meet customers and internal personnel and attend approximately 4–8 conferences and meetings each year. The stated Massachusetts salary range is $155,000–$180,000, with eligibility for a $41,500 sales incentive target. The role includes flexible paid time off, medical, dental and vision benefits, a company 401(k) match, and a company car. Applications are accepted on an ongoing basis.

Requirements

  • Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university.
  • At least 4 years of pharmaceutical, biopharmaceutical, biologics, medical-device sales, or related healthcare sales experience.
  • Ownership and accountability for developing and executing fully integrated account plans.
  • Self-starter with a strong work ethic and outstanding communication skills.
  • Proven track record of consistent sales performance.
  • Ability to score highly on disease and product training exams and obtain annual product-knowledge certification.
  • Computer literacy and proficiency in Microsoft Office software.
  • Must live within 40 miles of the territory boundaries.
  • Valid driver’s license in good standing; driving is an essential duty of the job.
  • Must meet and comply with reasonable industry-standard healthcare-provider and customer-facility credentialing requirements for continued employment.
  • Willingness and ability to travel domestically up to 30%–40%, including timely travel to customers, internal personnel, and typically 4–8 conferences and meetings.

Nice To Haves

  • Previous experience in a specialty product sales force.
  • Infusion or rare-disease sales experience in both outpatient infusion and specialty pharmacy channels, with a strong understanding of pricing and reimbursement.
  • Neurology experience specific to migraine.
  • Experience in both the medical and specialty pharmacy benefit markets.
  • Experience working with high-influence customers in physician clinics, integrated health systems, infusion centers, and alternative sites of care.
  • Product launch or expansion experience, particularly in a new therapeutic class.
  • Strong analytical background and experience using sales-data reporting tools to identify trends.
  • Leadership experience through participation in committees, job rotations, panels, or related activities.

Responsibilities

  • Promote the infusion product and drive demand by providing comprehensive clinical knowledge.
  • Execute sales and marketing strategies in the local market and partner to deploy approved customer services.
  • Use digital tools and customer and data-based insights to identify opportunities, develop account strategies and tactics, and prioritize territory resources.
  • Deliver clear and compelling sales messages, probe customer needs, handle objections, and close customer calls with a commitment to action.
  • Engage multidisciplinary customers using a total-office-call approach to communicate the value proposition of a new delivery method.
  • Gain customer access and build and maintain productive internal and external relationships through effective communication and collaboration.
  • Understand reimbursement and distribution processes and address payer-access issues involving Medicare, Medicaid, and commercial coverage using company resources.
  • Gather and validate market trends and dynamics, map account linkages, and apply therapeutic knowledge to identify and prioritize opportunities.
  • Understand the disease state, its impact on customers and patients, and available treatment options.
  • Apply pharmaceutical and regulatory knowledge, including company policies, FDA regulations, healthcare industry practices, and corporate, FDA, and PDMA guidelines.
  • Travel within the assigned territory to meet customers and internal personnel and attend conferences and meetings.

Benefits

  • Flexible paid time off (PTO).
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Company 401(k) match.
  • Company car.
  • Robust and comprehensive benefits package to support employees’ health, family, and everyday life.
  • Sales incentive target of $41,500.
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