Regional Account Manager (Boston, MA)

Transnetyx•Boston, MA

3h•$75,000 - $80,000•Remote

About The Position

The Regional Account Manager drives adoption and growth across the Greater Boston area, a region with a high concentration of academic research institutions and laboratories. This fully remote, home-based role manages inbound leads, develops customer relationships, qualifies opportunities, and supports researchers from their first interaction through continued use of Transnetyx genotyping services. The manager partners with Regional Sales Management, Customer Success, and Support teams to provide timely, knowledgeable service.

Requirements

Minimum of 5 years of sales experience; candidates with fewer years may be considered if they have notable laboratory or life-science experience.
Proficiency with Salesforce and the Microsoft Office Suite.
Skilled in consultative selling and call planning.
Ability to uncover customer needs and present clear, compelling value propositions.
Strong verbal, written, and interpersonal communication skills, with an approachable, service-oriented mindset.
Highly organized, analytical, and detail-oriented.
Motivated self-starter able to manage multiple priorities in a fully remote environment.
Flexible, proactive, and collaborative in partnering across teams.
Based in Greater Boston; aligned candidates in Rhode Island, Connecticut, New Hampshire, or New York may be considered if near key customers.

Nice To Haves

Bachelor’s degree in Business, Marketing, or a related field.
Experience in life sciences, research services, or laboratory sales.

Responsibilities

Manage inbound genotyping leads and engage new prospects through outbound sales calls and email outreach.
Onboard and support new genotyping customers from registration through their seventh paid order.
Conduct discovery conversations to identify decision makers, colony size, current genotyping approach and costs, and customer pain points.
Follow up on leads from trade shows, customer meetings and presentations, and marketing campaigns, moving them from interest to adoption.
Maintain detailed account activity and customer insights in Salesforce, with a target of 5–7 calls per day.
Advance qualified opportunities in collaboration with the Regional Sales Management team.
Triage customer inquiries and coordinate with Customer Success, Genetic Resolutions, and Software Support.
Participate in weekly team meetings, company calls, sales training, and the annual Sales Meeting.