BioPharmaceutical Account Manager - Manchester, NH

Lundbeck•Manchester, NH
•$155,000 - $172,000

About The Position

Lundbeck is a global biopharmaceutical company focused exclusively on brain health. The BioPharmaceutical Account Manager leads promotion of an infusion product in the Neurology territory, driving demand by providing comprehensive clinical knowledge, executing local sales and marketing strategies, and partnering to deploy approved services that meet account and customer needs. The role addresses complex commercialization challenges and works to create positive customer experiences. The Account Manager uses digital tools and customer and data-based insights to develop account plans, strategies, tactics, and resource priorities. The role engages multidisciplinary customers, builds productive relationships, understands reimbursement and distribution processes, and applies therapeutic-area knowledge to identify market opportunities. It also requires compliance with Lundbeck policies, FDA regulations, and applicable pharmaceutical industry guidelines. The territory is centered on Manchester, New Hampshire, and includes all of Vermont and Manchester, Nashua, Concord, Bedford, and Lebanon, New Hampshire. Candidates must live within 40 miles of the territory boundaries and have access to a major airport. The role requires domestic travel of up to 30%–40%, including customer and internal meetings and typically 4–8 conferences or meetings in locations across the United States. The national salary range is $155,000–$172,000, with eligibility for a sales incentive target of $41,500. Benefits include flexible paid time off, medical, dental and vision coverage, a company 401(k) match, and a company car.

Requirements

  • Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university.
  • At least 4 years of pharmaceutical, biopharmaceutical, biologics, medical device sales, or related healthcare sales experience.
  • Ownership and accountability for developing and executing fully integrated account plans.
  • Self-starter with a strong work ethic and outstanding communication skills.
  • Proven record of consistent sales performance.
  • Intellectual capacity to score highly on disease and product training exams, including annual product-knowledge certification.
  • Computer literacy and proficiency with Microsoft Office software.
  • Must live within 40 miles of the territory boundaries.
  • Valid driver’s license in good standing; driving is an essential duty of the job.
  • Must meet and comply with reasonable industry-standard credentialing requirements of healthcare providers and customer facilities for continued employment.
  • Willingness and ability to travel domestically up to 30%–40%.

Nice To Haves

  • Previous experience in a specialty product sales force.
  • Infusion or rare-disease sales experience in both outpatient infusion and specialty pharmacy channels, with a strong understanding of pricing and reimbursement.
  • Neurology experience specific to migraine.
  • Experience in both the medical and specialty pharmacy benefit markets.
  • Experience working with high-influence customers in physician clinics, integrated health systems, infusion centers, and alternative sites of care.
  • Product launch or expansion experience, particularly in a new therapeutic class.
  • Strong analytical background and experience using sales data reporting tools to identify trends.
  • Leadership through participation in committees, job rotations, panels, or related activities.

Responsibilities

  • Use digital tools and customer and data-based insights to build opportunities, develop strategies and tactics, and prioritize resources to improve territory effectiveness in competitive markets.
  • Deliver clear and compelling sales messages, probe customer needs, handle objections, and close calls with a commitment to action that drives behavior change.
  • Engage multidisciplinary customers using a total-office call approach to communicate the value proposition of a new delivery method.
  • Gain customer access and build and maintain productive internal and external relationships through communication and collaboration aligned with customer needs and organizational goals.
  • Understand complex reimbursement and distribution processes, anticipate and communicate their impact on the product portfolio, and address Medicare, Medicaid, and commercial payer access issues using company resources.
  • Gather and validate local market trends, map account linkages, and apply therapeutic knowledge to identify and prioritize opportunities.
  • Demonstrate understanding of the disease state, its impact on customers and patients, and the available treatment options.
  • Apply knowledge of the pharmaceutical and regulatory environment, Lundbeck policies and procedures, FDA regulations, healthcare economics, and industry practices; comply with corporate, FDA, and PDMA guidelines.
  • Develop and execute fully integrated account plans.
  • Travel within the assigned territory to meet and interact with customers and internal personnel, and attend domestic conferences and meetings.

Benefits

  • Flexible paid time off (PTO).
  • Medical, dental, and vision benefits.
  • Company 401(k) match.
  • Company car.
  • Robust and comprehensive benefits package to support employees’ health, family, and everyday life.
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