Assistant Manager (Manchester, NH)

The Works Bakery Cafe • Manchester, NH

7d

About The Position

The Assistant Manager supports the General Manager in all aspects of café operations at one location, focusing on sales growth, customer service, and team building. The role involves connecting with customers and staff and taking a hands-on part in building a community-conscious café. The Assistant Manager reports to the General Manager and oversees Shift Leaders and other store personnel. The position is full-time.

Requirements

• Experienced food service professional.
• Hard-working, driven, and able to lead by example.
• Able to inspire others to meet company goals and advocate for what the team needs to succeed.
• Committed to nurturing and mentoring talent.
• Care strongly about the health and well-being of team members, customers, and communities.
• Detail-oriented.
• Available to work weekends.
• Strong passion for delighting customers.
• Able to stand and walk for 8 to 10 hours per shift and repeatedly reach, bend, balance, and transport objects.

Responsibilities

• Recruit and hire talented individuals to fulfill staffing needs.
• Train, mentor, and motivate Shift Leaders and other personnel.
• Assist the General Manager in building café profits, strengthening company culture, improving customer service and food quality, and supporting team member morale.
• Assist the General Manager with office and administrative tasks.

Benefits

• Open book management policy.
• Average 50-hour, 5-day work week.
• Employee discount on meals.
• Competitive pay.
• Paid vacations.
• Medical, dental, and vision insurance.
• Performance-based bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed