Billing Specialist

Yusen Logistics • Compton, CA

3d • $40,492 - $60,625

About The Position

The Billing Specialist is responsible for ensuring accurate and timely invoicing for various Yusen Logistics Americas divisions, including rate verification, audits, and manifest creation. The role supports the Billing Department Supervisor and Manager and completes other duties as assigned.

The position prepares and processes invoices, reconciles billing transactions, maintains customer billing records, and investigates billing discrepancies and disputes. It coordinates with operations and pricing to resolve exceptions and confirm rates, supports accurate accounts receivable and accounts payable validation, and responds to internal and external billing inquiries. The role also contributes to audits, credit-limit monitoring, financial reporting, customer invoicing procedures, collections review, and special projects.

Yusen Logistics describes its work as supply chain management, freight forwarding, warehousing, and distribution, with a culture focused on continuous improvement. The company states that it values diversity and inclusion and provides equal employment opportunities.

Requirements

• Two to three years of billing experience.
• High school diploma or GED equivalent.
• Good verbal and written communication skills.
• Ability to interact professionally and effectively with internal and external customers in person and over the phone.
• Good organizational and time-management skills.
• Ability to handle multiple tasks simultaneously while paying attention to detail.
• Ability to gather and interpret data, compile information, and prepare reports.
• Ability to verify data input and identify and correct errors.
• Working knowledge of the Windows operating system.
• Proficiency in Microsoft applications, including Word, Excel, Outlook, and PowerPoint.
• Good analytical skills.

Nice To Haves

• Billing experience in a shared services environment or in the transportation and/or warehouse industry.
• ERP systems experience; MS Dynamics/SAP, Adena, and 3GTMS are mentioned.

Responsibilities

• Prepare and process invoices daily or according to schedule, ensuring accuracy and completeness.
• Distribute approved invoices to customers and maintain appropriate records.
• Perform billing reconciliations to ensure transactions are processed and completed.
• Escalate billing issues to management as needed.
• Maintain customer billing documentation and files.
• Investigate and follow up on billing issues, discrepancies, and disputed invoices, including reviewing disputes in customer systems.
• Review daily billing activity and coordinate with operations to resolve exceptions.
• Ensure timely and accurate manifest invoicing procedures.
• Collaborate with pricing to confirm rates.
• Verify accounts receivable accuracy based on carrier accounts payable, when applicable.
• Close out loads for assigned customers by validating accounts payable and accounts receivable and collecting required documentation, when applicable.
• Resolve billing inquiries from internal and external customers.
• Assist with periodic, year-end, and internal audit requests.
• Monitor assigned account credit limits and coordinate with the credit department to maintain proper business flow.
• Maintain or develop financial reports related to assigned customers.
• Update invoicing standard operating procedures for assigned customers as needed.
• Assist the collections team with reviewing open accounts receivable.
• Support the management team with special projects as assigned.
• Maintain regular and punctual attendance; work cooperatively with others; interact appropriately with employees and customers; use a computer for email, Teams, reports, and work schedules; review and analyze information; complete assigned work in a timely manner; and comply with company policies and procedures.

Benefits

• Medical, dental, and vision coverage beginning the first of the month following the start date.
• 401(k) with company match.
• Standard 10 days of PTO.
• Eligibility for a bonus plan.
• Seven paid holidays.
• Eligibility for overtime pay, if applicable.
• Flexible Spending Accounts.
• Life and Accidental Death & Dismemberment Insurance.
• Short- and long-term disability.
• Tuition Assistance Program.
• Commuter benefits.
• Vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED